Research Publications
A showcase of my research contributions in the field of technology and user experience.
Evaluating the Impact of AI-Powered Chatbots on User Experience
Author: Dr. Dennis Ankomah
Description: This study explores the impact of AI-driven chatbots on user experience in digital environments, examining how chatbots enhance customer engagement, satisfaction, and operational efficiency. The research highlights both the advantages and challenges associated with chatbot implementation, providing key recommendations for optimizing chatbot design to improve user interactions.
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